Shipping Policy

Last updated: September 9, 2026

This policy covers orders placed through this website for the skincare, sun care, masks, sets, and accessories shown in our catalog.

Processing and delivery

We normally prepare an order in approximately 1–2 business days. After processing, estimated delivery or transit is 3–5 business days. These estimates are not guarantees, and carrier conditions, holidays, weather, customs, or an incorrect address may extend the timeline. Any free-shipping availability and final shipping charge are shown at checkout.

Order details and tracking

Please provide an accurate delivery address, email address, and phone number. Tracking information is sent when available. If tracking is delayed, a parcel appears lost, a shipment is marked delivered but cannot be found, or a package arrives damaged, contact us with the order number, checkout email, tracking number, and photos of damage or packaging when relevant.

Limits and questions

Carrier coverage, restricted destinations, and product-specific shipping rules can limit delivery. For order assistance, include the order number and checkout email so we can investigate efficiently.

Contact

Email: carrillosimpson4127784@gmail.com
Mailing address: 107 Deville Dr, Jonesville, Louisiana, 71343, United States
Phone: 504-359-5638