Refund Policy

Last updated: September 9, 2026

We accept returns for both defective and non-defective merchandise, and we also accept exchanges. A return or exchange request must reach us within 30 days after delivery.

Eligibility

Only new, unused merchandise in its original condition is eligible. Original packaging, tags, and included accessories must remain with the item. Non-defective reasons include changing your mind, personal preference, or selecting the wrong item. Damaged, defective, incorrect, incomplete, or materially misdescribed items may also be submitted for review.

How returns work

Returns are made by mail. A free return label is included in the package, and no restocking fee is charged. Before mailing anything, request authorization by providing the order number, checkout email, and an explanation. For damage, defects, wrong items, or missing contents, also send clear photos or video of the item and packaging. Unauthorized returns must not be sent.

Exchanges and refunds

Exchanges depend on current inventory. Once a refund is approved, we process it to the original payment method within 10 days. Your financial institution may need additional time to post the credit.

Contact

Email: carrillosimpson4127784@gmail.com
Mailing address: 107 Deville Dr, Jonesville, Louisiana, 71343, United States
Phone: 504-359-5638